Privacy Policy

Last updated: 12/5/2025

1. About Hired

Hired is operated by Hired (referred to as "we," "us," or "our").

Business Address: 2 Dockrail Road, Cape Town, 8001, South Africa

Contact Email: support@gothired.io

2. Information We Collect

We collect information you provide directly to us, including:

  • Name and email address
  • Professional information from your resume
  • Job search preferences and criteria
  • Payment information (processed securely through Lemon Squeezy)
  • Usage data and analytics through cookies and similar technologies

3. Gmail Access and Data Usage

Why We Need Gmail Access: Hired requires access to your Gmail account to send job application emails on your behalf to hiring managers and recruiters.

Gmail API Scopes We Use:

  • gmail.send: Required to send job application emails from your Gmail account when you explicitly trigger an application submission.
  • gmail.metadata: Used solely to verify email delivery status and confirm successful sending. We do NOT read, analyze, store, or access the content of your emails or inbox.

What We Do With Your Gmail Data:

  • Send job application emails ONLY when you explicitly click "Apply" or initiate a job search
  • Verify that emails were sent successfully
  • Store encrypted Gmail access tokens securely in our database

What We DO NOT Do:

  • Read the content of your emails or inbox
  • Access your personal communications
  • Send emails without your explicit action
  • Share your Gmail data with any third parties
  • Use your email data for marketing or advertising purposes

Data Retention: Gmail access tokens are stored encrypted in our database. When you disconnect Gmail from your account or delete your account, all Gmail tokens are immediately deleted from our systems.

Google API Services User Data Policy Compliance: Hired's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our job search automation services
  • Generate personalized job application emails using AI
  • Track application submissions and responses
  • Process payments through Lemon Squeezy (our payment processor)
  • Communicate with you about our services and respond to your inquiries
  • Analyze usage patterns to improve user experience
  • Ensure platform security and prevent fraud

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All data is encrypted in transit using TLS/SSL
  • Data at rest is encrypted in our secure database
  • Gmail access tokens are stored with encryption
  • Regular security audits and monitoring
  • Access controls limiting who can view your data
  • Secure authentication using Supabase

6. Third-Party Services

We use the following third-party services to operate our platform:

  • Lemon Squeezy: Payment processing and billing management. Lemon Squeezy acts as our Merchant of Record and processes all payments on our behalf. See Lemon Squeezy's Privacy Policy.
  • Supabase: User authentication and database hosting
  • Google Cloud / Gmail API: Email sending functionality
  • OpenAI: AI-powered email generation
  • Inngest: Background job processing
  • Vercel: Application hosting and deployment

These services have their own privacy policies and we encourage you to review them. We do not sell your personal information to third parties.

7. Your Rights and Data Control

You have the right to:

  • Access your personal information
  • Correct or update your information
  • Delete your account and all associated data
  • Revoke Gmail access at any time
  • Export your data
  • Opt-out of certain data processing activities

To exercise these rights or manage your data, visit our Account Settings page or contact us at support@gothired.io.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. When you delete your account, we permanently delete your personal information within 30 days, except where we are required to retain certain information for legal or regulatory compliance.

9. Cookies and Tracking

We use cookies and similar tracking technologies to analyze usage patterns, maintain user sessions, and improve our services. You can control cookies through your browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our platform. Your continued use of the service after changes are posted constitutes acceptance of the modified policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@gothired.io

Phone: +27 71 642 6329

Address: 2 Dockrail Road, Cape Town, 8001, South Africa